Support Frequently Asked Questions

Which Android versions does One Click Root support?

One Click Root currently supports almost all Android smartphones running Android 2.1.X and higher. Specifically, we recommend many Androids running Android 2.2.X, 2.3.X, and 4.0.X. The best way to see if One Click Root supports your Android device is to download our software and perform a free scan. If your device is on Android 4.1.X or higher, you can use our Remote Root Service, and have one of our experts connect over a secure Team Viewer session and root your device. Please note that the software currently does not support HTC devices. But our Android experts are more than capable of rooting these devices remotely.

Can One Click Root damage your phone?

No. One Click Root has been specially designed to avoid damaging or “bricking” your Android phone. Our software automatically detects whether or not we maintain your device. If it does not support your device, then the rooting software will not run. The only way it could damage your phone during the rooting process is if you were to disconnect your Android from your PC during the root, or if you were to lose power to your PC or Android device. Please make sure your electronics stay powered on throughout the rooting process.

One Click Root crashed (or will not open) on my computer.

If you receive a Windows crash error or any bug while using our software, please report the error to help us continue improving One Click Root. Follow the steps below to indicate the error:

– Download our Error Log Collector.

– Open the geterrorlog.cmd file located inside the .zip folder. The script will quickly run in a black command window and create a file called SEND_THIS_FOR_SUPPORT.

– Send the SEND_THIS_FOR_SUPPORT file to our support team, [email protected]

– Our developers will review your error, fix it, and contact you shortly with the solution.

How long does it take for One Click Root to root my Android?

One Click Root takes approximately 2 to 5 minutes to complete the rooting process, which includes downloading necessary drivers and performing the rooting operation. During the process, your device will restart several times. Specific rooting times vary between phones.

One Click Root did not work on my HTC phone.

Unfortunately, One Click Root does not currently support HTC Android devices. This issue will be fixed shortly in an upcoming update.

I received an error message saying “You are running a version of Android that is currently not supported.”

If you receive this error message while using One Click Root, you are likely trying to root an unsupported Android device running Android 3.X (the OS version used by older Android tablets) or Android 4.0.3 and newer. Keep checking our website for software updates and try again at a later date.

When I try to root my device I receive the error message “Unable to find Android device…”

This error typically occurs when there is a problem with your Android Debug Bridge (ADB) drivers. One Click Root uses a universal driver who aims to support all devices, but in some cases, you may need to install drivers from the device manufacturer’s website manually.

ADB drivers are notoriously unreliable. After manually installing your drivers, try restarting your PC before running One Click Root a second time.

The “Unable to find Android device…” error will also occur when USB debugging is not accessible on your device.

If this problem persists, please email our tech support team at [email protected].

One Click Root does not support my Android device. When will I be able to root it?

One Click Root aims to root all Android devices currently available. However, due to the sheer number and complexity of Android devices on the market today, we may not support your Android device at this time.

If our software does not support your Android device, then we are likely adding support for the device soon. We add devices on a priority basis. Our development team is currently working on supporting the following Android devices:

  • All HTC phones running Android 4.0.4 and higher
  • Samsung Galaxy S2/S3/S4/S5
  • Samsung Galaxy Note/2/3/4
  • Google Nexus 4, 5, 6, 7, 9, 10, and the Galaxy Nexus

We are unable to provide exact support dates at this time. Check back regularly for more information.

Still don’t get the Answer ?

If you are unable to find the answer to your question here, please contact support.

24/7 Root Support for Your Android

We Support the Following Services and more …


Root Android
Instantly gain access to your Android’s root files and unlock its full potential.


UnRoot Android
Don’t like rooted Android? We can unroot your device with one click.


Repair Android
We can repair annoying Android problems and fix your device.


Install ROMs & MODs
Installing ROMs can be difficult and complicated. We simplify it.


Install Root Apps
Want the best root-only apps? We’ll install them for you.


Remove Bloatware
Speed up your device and free up space by uninstalling bloatware.

Top Rooted Devices

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What Customers are Saying

  • I called on One Click Root after my own initial attempt for root bricked my LG G4 (H81010o). If you have a new phone running the latest and more challenging software, then I recommend this service. Its well worth the money. Technician "JJ" helped me and was a smooth and very capable professional. Rarely do I pay for tech support or make endorsements so purchase with confidence, these folks are legit!

  • Just had a fantastic experience during an expert session to root my phone with Virgil! Honestly, appreciate his patience, problem solving skills along with his willingness to help. Really looking forward to use this software moving on, and definitely recommending to others. ‪#‎jobwelldone‬

  • I had a great experience with JJ helping me to root my phone. The Samsung Galaxy S4 is a hard phone to root and took a few attempted, but everything worked out. Root delivered as promised. Thanks!

  • Just wanted to say thank you very much to JJ, he spent several hours wrestling with my tablet, was polite throughout, helpful, informative and wouldn't give up. A credit to his employers, and should be given a pat on the back, well done 🙂

  • JJ and everyone at this company (Sean, Camille, Michelle, Alex) are AWESOME!!!!! Thanks so much for your help!!!

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