How to fix Google Play Store problems – apps not downloading

How to fix Google Play Store problems – apps not downloading

Android isn’t perfect. Not even the most hardcore Android fan can say that it is. Many Android users experience problems downloading apps from the Google Play Store. Apps might refuse to download, or they might simply be stuck on the “downloading” status without ever actually downloading anything.

There are a number of different ways to fix this problem. Sometimes, a simple restart will fix your problem. But if you’re like most Android users, then restarting your device is the first thing you do when you encounter a problem.

So how do you actually fix Google Play Store problems? Here’s an easy troubleshooting guide that will fix many of the problems you’re having with Google Play:

Step 1) Go to your Settings menu

Step 2) Tap Applications (also known as Applications manager)

Step 3) Tap the Running tab

Step 4) Force close the Google Play Store app if it’s running

Step 5) Go back to the Downloaded tab and tap the Google Play Store icon

Step 6) Tap the Clear data and Clear cache buttons then head back to the main menu

Step 7) Restart your Android

Step 8) Open the Google Play Store app

Step 9) Try downloading an app to see if that fixed your problem

If that didn’t work, then there are some other tips that could alleviate your problem:

-Uninstall the latest Google Play Store updates (using the Applications Manager) and follow Steps 6 through 9 listed above

-Uninstall Google Play and download apps by accessing the Google Play Store through the internet browser

-Download an alternative app store

-If the problem persists, contact Google tech support or tech support for whatever Android manufacturer made your phone (Samsung, HTC, LG, etc.)

11 thoughts on “How to fix Google Play Store problems – apps not downloading

  1. RESOLVED: After suffering myself with Play Store issues for 2 months I have come to the conclusion that there is no issue with the phone or play store and the issue is with Push Notifications. When PN is not working the Play Store will hang halfway downloading or updating apps. Even outgoing messages will not be through. Simply confirm that the PN is working by downloading PNF, Push Notification Status & Push Notification Tester. Never turn off Hangouts and google messenger although you may not be using it. Whenever Push Notification is Ok Play Store ok. Facebook, Whatsapp & Viber have their own system for PN but all other apps use Google Cloud Messaging (GCM). Also read this interesting article:

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  2. So I tried the restart then I tried a few other sites that didn’t work. When I was just about to give up and go to the store I found this page. The first set of instructions did not fix it so I followed up with the uninstall of the store updates and now it seems to work fine. Thank you for the clear easy to follow directions. From now on if I am having trouble with any of my devices this is the first place I will look.

  3. The problem is not with my phone. The Google Play store works fine one day, then constantly fails another. Then, without intervention, clears up and works fine again. When it’s not working, it can be absolutely annoying. Trying to leave feedback, typing a long description and then having it dump everything and give connection error. I don’t experience this problem with the Samsung App Store or other app depots. It seems the Google Play Store, like many other Google apps, wasn’t well initiated or developed to handle as many people that use it on a daily basis.

  4. I did to Step 6 and tap on the Clear data but the Clear cache button did not came on is that not suppose to happen , but I went ahead a did to step 9 and restart and didn't work went I try downloading it.

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